Our policies

Download Rate Sheet and Policies

**Peak season rates require a minimum 3 night stay**

1. BAR RATES

BAR rates have been implemented at The Robberg Beach Lodge since 1 February 2016 in order to keep full availability open to our valued agents and operators throughout the year. BAR rates are fully commissionable, and available to agents throughout the year, along with contracted rack rates. During the following date periods, however, BAR rates only will be applied: 20 Dec 17 - 28 Feb 18 | 20 Dec 18 - 28 Feb 19. In addition to this, from 2019 onwards, BAR rates will also apply for the period 1 - 31 Mar going forward.

BAR Rates are quoted on occupancy-based pricing, and will give agents and operators access to rates lower than rack in low-occupancy periods, but could increase in higher occupancy periods to above rack. BAR rates are calculated weekly, according to occupancy and demand. BAR rates can be accessed via Nightsbridge or Siteminder, alternatively kindly contact our reservations team at the below contact details for the most updated BAR rate.

2. SINGLE SUPPLEMENT

For single occupancy, 30% is added to the sharing rate.

3. INCLUSIONS

Accommodation, breakfast, teas and coffees

4. EXCLUSIONS

All drinks, transfers, telephone calls, laundry and any items of a personal nature.

5. OPTIONAL EXTRAS

Dinner is available on request, at an additional cost.

6. AIRPORT TRANSFERS

Airport transfers to and from the lodge can be arranged, at an additional cost.

7. PEAK SEASON

20 December - 20 January. Minimum 3 night stay over this period, and charged at double pps for single occupancy.

8. CHILD POLICY

1. Children of all ages are welcome at The Robberg Beach Lodge
2. Suite categories can accommodate 2 children (0-12yrs) OR 1 child (13-17yrs) sharing with parents
3. Children staying in a room by themselves will be charged full adult rates
4. Children sharing with parents are charged as follows (Below child rates are NON COMMISSIONABLE):

9. GUIDE & DRIVER POLICY

1. Group Definition: 6 Rooms or more constitutes a group.
2. For 6 - 10 rooms booked: 1 Room at 50% off rate for Driver OR Guide
3. For 11 rooms and more booked: 1 Room complimentary for Driver OR Guide

10. CANCELLATION POLICY

10.1. FIT Cancellation Terms:

10.2. Group Cancellation Terms:

11. TERMS & CONDITIONS

1. Lion Roars reserves the right to amend rates and terms without prior notice. E&OE.
2. All rates are in South African Rands and include VAT
3. No tourism levies are charged at present